ALERT

Due to the overwhelming surge in COVID-19 cases and the strain it has placed on health care capacity in the communities we serve, the Idaho Department of Health and Welfare has activated crisis standards of care statewide. We are open and available to see patients, but you may experience delays at our ERs, hospitals, and clinics. We appreciate your patience. Access more info on COVID testing, vaccination, visitor policy, hospitalization data, and FAQs.

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  • EEO/Non-Discrimination

EEO/Non-Discrimination

Non-Discrimination and Accessibility Notice

St. Luke’s Health System complies with applicable Federal and state civil rights laws and does not discriminate on the bases of race, religion, color, gender, gender identity, sex, sexual orientation, age, national origin, disability, veteran status, ability to pay for care or any other status or condition protected by law. St. Luke’s Health System does not exclude people or treat them differently because of any of these status or condition protected by law.

St. Luke’s provides:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
If you need these services, call the appropriate number provided below.
  • Treasure Valley, Elmore, McCall and Oregon: 208-381-2222
  • Magic Valley: 208-814-1000
  • Jerome: 208-814-9500
  • Wood River: 208-727-8800

Please review this translated non-discrimination statement.

File a Grievance

If you believe that St. Luke’s Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

St. Luke’s Patient Relations
Attn: Civil Rights Coordinator
190 E Bannock St.
Boise, ID 83712
patientrelations@slhs.org

  • Treasure Valley and Oregon: (208) 381-1420 or 1-800-579-0061
  • Elmore: (208) 381-1420
  • Jerome: (208) 814-9600
  • Magic Valley: (208) 814-1068
  • McCall: (208) 630-2275
  • Wood River: (208) 727-8413

You can file a grievance by phone, email or by mail. If you need help filing a grievance, Patient Relations or the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available here, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
1–800–868–1019
1-800–537–7697 (TDD)

Complaint forms are available here

Equal Employment Opportunity and Non-Discrimination

St. Luke’s Health System is an equal opportunity employer and does not discriminate against any person on the bases of race, religion, color, gender, gender identity, sex, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. All qualified applicants will receive consideration for employment without regard to these or any other status or condition protected by law.

To learn more about your EEO rights, please read EEO is the Law.